Emotional Dissonance as Correlate of Work Commitment and Productivity of Electro-Mechanical Technology Workers in Construction Industries in North-Central States,Nigeria

Abstract

The study investigated the relationship between emotional dissonance, work commitment and productivityof electro-mechanical technology workers in construction industries in North Central Nigeria. Fourresearch questions were answered while two hypotheses were tested at 0.05 level of significance. Thestudy adopted a correlational research design. The population for the study was 300 electro-mechanicaltechnology workers. There was no sampling because of manageable size of the population. Theinstrument for data collection was structured questionnaire titled Emotional Dissonance, WorkCommitment and Productivity Questionnaire. Five Experts face- validated the instrument and the internalconsistency of the questionnaire items was determined using Cronbach alpha reliability method and theoverall reliability coefficient of the items in the questionnaire was 0.84. Pearson product momentcorrelation method was employed to analyze data for answering research questions while regression wasused for testing hypotheses formulated. The findings of the study included that: (i) a weak relationshipexists between emotional dissonance and work commitment of electro-mechanical technology workers,(ii) a weak relationship exists between emotional dissonance and productivity of electro-mechanicaltechnology workers and, (iii) moderate relationship exists between the commitment and productivity ofelectro-mechanical technology workers in construction industries. The findings on hypotheses revealedthat: (i) demographic variables do not have significant influence on emotional dissonance andproductivity of electro-mechanical technology workers and, (ii) emotional dissonance does not moderatethe relationship between job commitment and productivity of electro-mechanical technology workers.Recommendations include that work commitment and productivity of electro-mechanical technologyworkers in construction companies should be improved through workshops and seminars, also periodicemotional checks should be carried out on electro-mechanical technology workers in constructionindustries by their employers.