Emotional Dissonance as Correlate of Work Commitment and Productivity of Electro-Mechanical Technology Workers in Construction Industries in North-Central States,Nigeria

Abstract

The study investigated the relationship between emotional dissonance, work commitment and productivity of electro-mechanical technology workers in construction industries in North Central Nigeria. Four research questions were answered while two hypotheses were tested at 0.05 level of significance. The study adopted a correlational research design. The population for the study was 300 electro-mechanical technology workers. There was no sampling because of manageable size of the population. The
instrument for data collection was structured questionnaire titled Emotional Dissonance, Work Commitment and Productivity Questionnaire. Five Experts face- validated the instrument and the internal consistency of the questionnaire items was determined using Cronbach alpha reliability method and the overall reliability coefficient of the items in the questionnaire was 0.84. Pearson product moment correlation method was employed to analyze data for answering research questions while regression was used for testing hypotheses formulated. The findings of the study included that: (i) a weak relationship exists between emotional dissonance and work commitment of electro-mechanical technology workers, (ii) a weak relationship exists between emotional dissonance and productivity of electro-mechanical technology workers and, (iii) moderate relationship exists between the commitment and productivity of electro-mechanical technology workers in construction industries. The findings on hypotheses revealed that: (i) demographic variables do not have significant influence on emotional dissonance and productivity of electro-mechanical technology workers and, (ii) emotional dissonance does not moderate the relationship between job commitment and productivity of electro-mechanical technology workers. Recommendations include that work commitment and productivity of electro-mechanical technology workers in construction companies should be improved through workshops and seminars, also periodic emotional checks should be carried out on electro-mechanical technology workers in construction industries by their employers.